Common questions about digital family trees
Short answers to the questions we are asked most. Not finding what you are looking for? Contact us.
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Family Tree & Members
5 questions
How many generations can I record?
The paid plans have no generation limit — the system supports a family tree as deep as you can trace, and generation numbers are worked out automatically every time the structure changes. The Free plan covers three levels around you: parents, siblings, children and nieces and nephews. Downgrading deletes nothing; the part beyond the limit is hidden and returns when you subscribe again.
Do I need to enter each member's age?
No. You only need the date of birth — the system works out the age automatically, every day. For a member who has passed away, enter the date of death and the system works out the age at which they died.
What if I only know the year of birth?
Enter an approximate date and tick "Only the year is known". The system will show the year alone, without a day and month, so no false precision is displayed.
Can a member have more than one spouse?
Yes. Each marriage is recorded as a separate record with its own dates and status. A member may have several marriages over a lifetime.
How many photos can I upload for each member?
Up to five photographs per member, plus a family gallery that is not limited by the number of pictures (only by your plan's storage quota).
Family tree and lineage terms
Short meanings for the terms that come up most while putting a family tree together.
- Family tree (salasilah)
- The ordered descent of a family from its earliest known ancestor to the present generation, usually drawn as a branching chart. In a digital system, every person in the family tree is a record carrying its own dates, photographs and relationships.
- Lineage (nasab)
- Descent through a line of ancestry, particularly the paternal line in Malay and Islamic tradition. Lineage determines mahram relationships and is the basis for calculating the division of an estate.
- Genealogy (silsilah)
- A chain of descent recorded in generational order. "Silsilah" is the common term in Indonesia and "salasilah" in Malaysia and Brunei; both carry the same meaning.
- Generation
- One level in a family tree. NASAB numbers generations starting from the Root as the first generation, and that number is recalculated every time the shape of the tree changes.
- Common ancestor
- The nearest member who is an ancestor of two people. It is each person's distance from that common ancestor that determines the kinship term between them, such as cousin or uncle.
- Faraid
- The Islamic law governing the division of an estate according to each heir's relationship to the deceased. Accurate family tree records are needed to identify who is entitled.
- Family QR code
- A scannable code that opens the family tree when scanned. It can be printed on a name card, an event programme or a family gathering signboard.
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