Common questions about digital family trees
Short answers to the questions we are asked most. Not finding what you are looking for? Contact us.
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Privacy & Security
4 questions
Who can see my family tree?
You decide. Every part — the profile, the family tree, the gallery, the documents and the chat — has its own privacy control with three choices: everyone, registered users, or family members only.
Is my family data sold to third parties?
No. We do not sell, rent or share your family data with any third party. Our revenue comes from subscriptions and from advertising that does not use your family's personal data.
How are sensitive documents protected?
A document can be marked confidential or private. A private document can only be opened by the related member and the family head, and every download is written to the audit log.
What is the Guardian role?
A guardian holds delegated access, not transferred ownership. The family head can let a parent manage a child's account, or a child manage an elderly parent's account — by granting particular permissions only, from the nine available.
Family tree and lineage terms
Short meanings for the terms that come up most while putting a family tree together.
- Family tree (salasilah)
- The ordered descent of a family from its earliest known ancestor to the present generation, usually drawn as a branching chart. In a digital system, every person in the family tree is a record carrying its own dates, photographs and relationships.
- Lineage (nasab)
- Descent through a line of ancestry, particularly the paternal line in Malay and Islamic tradition. Lineage determines mahram relationships and is the basis for calculating the division of an estate.
- Genealogy (silsilah)
- A chain of descent recorded in generational order. "Silsilah" is the common term in Indonesia and "salasilah" in Malaysia and Brunei; both carry the same meaning.
- Generation
- One level in a family tree. NASAB numbers generations starting from the Root as the first generation, and that number is recalculated every time the shape of the tree changes.
- Common ancestor
- The nearest member who is an ancestor of two people. It is each person's distance from that common ancestor that determines the kinship term between them, such as cousin or uncle.
- Faraid
- The Islamic law governing the division of an estate according to each heir's relationship to the deceased. Accurate family tree records are needed to identify who is entitled.
- Family QR code
- A scannable code that opens the family tree when scanned. It can be printed on a name card, an event programme or a family gathering signboard.
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